Frequently Asked Questions

Q. How long have you been in business?
A. We have been in business for 3 years.

Q. What countries do you ship the orders?
A. We ship the products worldwide.

Q. Will you share my personal information with other companies?
A. We never share any personal information.

Q. Can I order an item that you do not have on your website?
A. Yes. Simply contact us at nvw@rugift.com

Q. Do you have any guarantee on the product I order?
A. We guarantee after-sales service and reparing. Any defect that arises due to faulty materials or workmanship will be repaired by us. The guarantee doesn't cover accidental damage and misuse.